Who we are


ShelterBox is a global organization made up of people who believe in shelter as a human right – that shelter from the chaos of disaster and conflict is vital.

When people are plunged into crisis, normality is suspended. But good, quality shelter can cut through the chaos. This is why we provide the tools that enable people to rebuild homes and transform their lives.

We do things differently. We were born different. We started life as a small organization in the UK and have grown to make a big impact across the world. We don’t follow the crowd – we’ve carved our own path that leads straight to the families we support.

Our pledge

We are impatient to see a world where no family is left without shelter when disaster strikes. This drives us to transform the support of our donors, fundraisers and volunteers into the hope and power of families all over the world – the power to rebuild homes, lives and communities.

Our impatience leads to determination. We will do whatever it takes to ensure that no family goes without shelter.

What we do

We put families first. The commitment of our supporters enables us to provide emergency shelter and tools for families robbed of their homes by conflict and natural disaster.

We don’t believe that one size fits all. We work hard to understand the impact of each emergency and the need this creates within individual communities. The equipment we provide, whatever shape it takes, gives people the hope and the power to transform their own lives.

 

ShelterBox in Ecuador 2016

We test and evaluate all of the aid we provide by talking to, and learning from, the families who use it. This fuels us to be innovative and to continue evolving.

When I received a ShelterKit, it gave me the courage to start rebuilding my house because I knew I had the materials I needed for the roof.

Chief Sonjeka, from Mulanje, Malawi

 

What's important to us


Putting family first

We’re determined to see a world where no family goes without shelter when disaster strikes – it’s the sole reason we exist. Family comes first. Every decision we make is based on the people we help, on transforming lives, on rebuilding hope.

Embracing change

We’re not scared of change; we embrace it, nurture it, encourage it. Every disaster is different and so is every response. We keep evolving to make sure we get the exact support families need in the best possible way.

Going the extra mile

We are dynamic. We work with other organizations, global partners and, most importantly, the people we help, to develop our expertise. We don’t just use our past experience to guide our future, but we keep learning, which is why we are experts in shelter.

Treading our own path

We’ve always been different, but that’s a good thing. We step out of the mainstream, muddy our boots and cut through red tape to help the people others can’t or won’t reach.

2016 Sri Lanka ShelterBox and Rotary

Building relationships

We have strong bonds, just like the families we help. ShelterBox is made up of dedicated staff, supporters and volunteers. Together, we bring the knowledge, vitality and conviction to go further – faster.

Building Peace

Every minute, more families lose everything in the chaos of conflict. Their homes, their livelihoods, and even family members are brutally snatched away. Take a look at how we’re helping to build peace, one family at a time here.

Safeguarding

At ShelterBox, we are proud to have safeguarding policies in place designed to protect the families we help, our operational staff and our incredible response team volunteers who travel to disaster areas with us, and the local communities we work with.

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